FAQ

Below we have listed some of the most commonly asked questions. If you have a question that is not listed please contact us here.


You can buy your ticket through our official ticket partner Skiddle here. You can still get your Full Weekender Tickets for £179 per person or individual Night Tickets at £50 per person.

You can still get your Full Weekender Tickets for £179 per person or individual Night Tickets at £50 per person.. You can buy your ticket through our official ticket partner Skiddle here.

You can book your chalet in groups of 2 – 8 people. If you don’t have anyone to go with don’t miss out, head on over to our facebook page and look for like minded ravers to share with.

If you don’t have anyone to go with don’t miss out, head on over to our facebook page and look for like minded ravers to share with.

Yes, a limited amount of indiviual Night Tickets are now available at £50 per person per night here.

You get THREE full nights of raving. Arrive on Friday and leave on Monday, Lets party!

All chalet group orders are required to nominate a Group Leader with booking. This is so we have one person as the main point of contact. It’s their responsibility to make sure the info is complete and any balances are paid on time. They are also the only person required to check-in at the event – this speeds things up! The Group Leader can be changed up to 30 days before the event so please make sure you have everyone organised.

All chalets are self-catering and include a lounge with TV, kitchen with cooker and cooking/dining utensils, a bathroom with either a shower or bath plus a sink and toilet. The size of the chalet will depend on the berth size as will the number of beds / bedrooms.

Most of the chalets include a double sofa bed in the lounge which counts as 2 of the total beds. The rest of the beds will be singles or bunk beds. There are 3 types of chalet class – club, classic and popular. There isn’t a huge amount of difference in quality although the slightly better ones include free electricity.

The rest of the chalets require electricity cards available from reception at £5 each, one or two should be enough for the whole weekend. The chalets are allocated on a first come, first served basis so the earlier you book the better quality chalet you are given. If you like to be comfortable we recommend bringing extra bedding as the holiday park will only provide the basics.

We will not be offering VIP packages at this weekender as we believe you are all important! The chalets will be given on a first come first serve basis.

The holiday park opens at 12pm (midday) on Friday for all ticket holders. When you arrive security will be there to direct you and check ID for eveyone entering the park. There are security checks upon entry so please be sensible!
Only Group Leaders are required to visit reception to check-in. If needed, there is a holding car park and onsite bar available to wait whilst your Group Leader checks in.
To check-in you will need to present your unique eTicket Ref which is displayed on your order emails and within your online Skiddle Account. If possible, please print out the summary of your Skiddle Account which will speed things up.
THE GROUP LEADER MUST PROVIDE VALID ID FOR EVERYONE IN THEIR GROUP. If some of your group are arriving at different times please provide copies of their ID and security will check their actual ID on arrival.
PLEASE NOTE: THE PERSON CHECKING IN MUST MATCH THE GROUP LEADER DETAILS AND PRESENT PHOTO ID.
Valid forms of ID: Passport, Driving Licence, National Identity Card, PASS card or a government recognised form of photo ID. If we are unsure about any details then ID will be required for your whole group.
The holiday park requires we take a £30 refundable deposit for each member of your group, corresponding to your chalet size. Don’t worry you will get this back when you check out providing you leave the chalet as you found and have not damaged anything. If you find that anything is missing or damaged when you arrive then please visit reception straight away to report it. We issue two keys per chalet. Additional keys are available for a £5 deposit each. It’s also a good idea to make a note of your chalet number!
Once we have checked you in successfully you will be given event wristbands and programme schedules for everyone in your group.
FRIDAY: 12pm – 12am
SATURDAY: 3pm – 11pm
SUNDAY: 3pm – 9pm
MONDAY: 8am – 12pm (RECEPTION DOORS CLOSE AT 12pm – EVERYBODY NEEDS TO BE OUT OF THEIR CHALETS BY 10am – ANYONE CHECKS OUT AFTER THIS TIME WILL LOSE THERE DAMAGE DEPOSITS)

We require everyone to checkout by 12m on Monday however, everybody must be out of their chalets by 10am. YOU MUST LEAVE YOUR CHALET AS YOU FOUND IT – THIS MEANS DOING THE WASHING UP & DISPOSING OF ALL YOUR RUBBISH.

You will only have to go back and do it again otherwise. Failure to checkout via reception within the time allowed will result in the loss of all your £30 deposits so please check the reception opening times. If you need to leave before Monday then this must also be done during reception opening hours. PLEASE NOTE: Monday check-out is a big operation so we ask you to be patient with the holiday park whilst they check all the accommodation.